Frequently asked questions
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As the best accounting software in UAE, Indraaj is a versatile solution that natively supports both English and Arabic. You have the flexibility to switch between languages at any time. Furthermore, you can store product names, services, and your Chart of Accounts (COA) in both languages simultaneously, perfect for local tax audits and bilingual teams.
Indraaj is a 100% cloud based accounting software, meaning you can access your business data from anywhere at any time. There is no bulky installation required and it takes up zero hard drive space. Your information is stored on our secure, reliable cloud servers, and updates happen automatically in the background so you never experience downtime.
As a customer-centric accounting software company, we offer several packages tailored to different business stages. Your subscription includes core features based on the plan you choose, with the option to add specific extras as you grow. To see exactly what is included, visit our pricing page or chat with our support team for a personalised recommendation.
Absolutely. We know that UAE businesses evolve quickly. Whether you need to move from basic bookkeeping to a full ERP accounting software UAE suite or just add a few extra features, we make the transition simple. Just reach out to our team, and we will adjust your subscription to match your new requirements instantly.
We believe in doing business with total transparency. While we’d be sorry to see you go, there are no hidden 'trap' clauses. We simply require a written confirmation via email. Once received, your future billing will stop, but you will retain full access to Indraaj until the end of your current paid billing cycle.
Data security is our top priority. Our cloud ERP accounting infrastructure utilizes gold-standard security measures and high-level encryption to protect your sensitive financial information. We regularly evaluate our server protocols to ensure we stay ahead of any threats, maintaining an unblemished record of reliability and safety.
We keep things flexible for our clients across the Emirates. You can pay for your Indraaj subscription using several convenient methods, including Credit Card, Bank Transfer, Cheque, or Cash.
Yes, we pride ourselves on being more than just a software provider. Our expert support staff is available to address your queries and ensure you’re getting the most out of your subscription. Whether it’s a technical question or help with a specific feature, we are here to help 24/7.
Limits are based on your selected plan: 5,000 for Basic, 10,000 for Standard, 15,000 for Professional, and 25,000 for Premium. If your business is scaling rapidly and needs more, simply contact us at info@indraaj.com and we can create a custom high-volume solution for you.
Similar to invoices, our plans offer generous limits: 5,000 for Basic, 10,000 for Standard, 15,000 for Professional, and 25,000 for Premium. For businesses with very high transaction volumes, reach out to our team for an enterprise-level adjustment.
Each Indraaj package includes a specific number of user seats (including the Admin). This allows different members of your team to have their own login and access levels. If you need to add more team members as your company scales, you can easily upgrade your user count by contacting us via our website or phone.
Yes, absolutely. You can sign up for Indraaj on a 130-day trial and explore all its features. You can switch to the paid version once you’re completely satisfied with what you’re getting for your money.
Yes, you need to pay for every organization that you create after the trial period expires.When you sign up, you will have a trial period of 30 days during which you can use and test the software. Once the trial expires, you need to upgrade to a PAID plan. If you create multiple organizations, you need to upgrade each one of them to a paid plan individually.
Absolutely! Indraaj is a full Cloud solution that can be used on any compatible browser on any computer (PC or Mac), and mobile device.
Yes, Indraaj supports Multi currencies for our international clients.Indraaj uses exchange rates to get the home currency values of your foreign currency transactions.
Yes, Indraaj Mobile App sync automatically with Indraaj ERP
We have designed a smooth and cohesive process by which you can import your existing financial information into Indraaj without any difficulty or worry. With your data immediately available in Indraaj upon migration, you can make the most of the many features we have available to you immediately, without facing any obstacles. Through our research, we learned of the increasing need that businesses have for a greater personal accounting software experience. We have had a significant proportion of our clients switch from competing software such as QuickBooks, Sage and Xero. As a result, we ensure our data migration process has been developed to the highest standards, keeping your data safe as it makes its transfer to the best cloud accounting ERP for your business.
Indraaj offer 3 separate packages with the option to add-on extra features as per your need. Each of these packages has a certain number of users that can be created to access your account, this number includes the admin user itself. users are added as per your selected package. To accommodate more users, you have the option to either complete a contact form or reach out to us via phone at your convenience